Account Manager – Landscaping

Job Summary

Are you tired of looking for “just another job” and ready to build a lasting career? Since 1955, Cagwin & Dorward has been a leader in creating and maintaining beautiful landscapes and providing customers with exceptional service.

We believe exceptional service begins with hiring and retaining the very best employees, promoting from within, and cultivating a family-like atmosphere throughout all branches of the company. We are looking for hardworking, dedicated, and customer-centric people to join our team!

We value learning, respect, integrity, commitment, accountability, leadership, honor, courage, and results. If you have a high sense of urgency, are proactive, customer-focus, and professional and do what you say you’re going to do, we’d like to talk with you!
Responsibilities: The Landscape Account Manager ensures complete customer "delight," specifically as it pertains to quality, responsiveness, communications, proactiveness and value.

• Be helpful and courteous to customers. While visiting sites, inspect work and update customers. Discuss with customers their priorities and update them on scheduled maintenance tasks. Attend Homeowner’s Association Meetings.

• Work directly with the crews. Ensure teams have proper and safe equipment. Manage all personnel aspects from hiring to growth and learning to termination.

• Approve all field reports, customer addenda and expectation notes. Ensure they are updated and submitted to the proper people on time.
• Strive for excellence through a sense of urgency, reliability and customer focus. We are a team that works hard, safely and completely. We take care of our clients, our equipment and each other.

Job Requirements

Qualifications: If you have a high sense of urgency, are proactive, customer-centric, professional and do what you say you’re going to do, we’d like to talk with you!

• Possess and utilize good interpersonal skills with the ability to effectively communicate with customers, employees and manager.

• Must be able to read and write English.

• Must possess a valid California driver's license with a driving record acceptable to the Company's insurance carrier.

• Possesses knowledge for application of commonly used pesticides.

• Bachelor's degree in the Agricultural Sciences OR 30 semester units of agricultural related courses and two years of technical experience OR equivalent field experience and customer communication skills.

General

Compensation

Requirements