Plant Health Care Manager

Job Summary

Are you tired of looking for “just another job” and ready to build a lasting career? Since 1973, Bemus Landscape, INC. has been a leader in creating and maintaining beautiful landscapes and providing customers with exceptional service.

We believe exceptional service begins with hiring and retaining the very best employees, promoting from within, and cultivating a family-like atmosphere throughout all branches of the company. We are looking for hardworking, dedicated, and customer-centric people to join our team!

We value learning respect, integrity, commitment, accountability, leadership, honor, courage, and results. If you have a high sense of urgency, are proactive, customer-focus, and professional, and do what you say you’re going to do, we’d like to talk with you!
Responsibilities:  The PHC Manager is responsible for all sales and operations of plant healthcare services.  Manages accounts through the efficient use of labor, materials, processes, and proper staff supervision to produce desired profit margins and optimal customer satisfaction. Follows all Company policies, procedures, and safety guidelines. Performs related work as required.

Job Requirements

Assumes full responsibility for plant health care (PHC) operations and sales
Manages customer expectations efficiently
Proposes plant health care (PHC) recommendations
Maintains equipment necessary to perform PHC applications
Maintains proper record keeping of training and applications
Verifies all company, state, local, and OSHA requirements are followed at all times
Utilizes company software correctly to schedule and manage accounts
Completes paperwork and customer requests accurately and on time
Creates effective reports and presentations using company templates
Attends client board meetings, and conducts landscape walks with clients independently
Makes responsible recommendations to clients
Completes business processes in a timely and accurate fashion
Complies with and acts as a role model for all organizational policies and procedures
Provides excellent service (e.g. accurate, complete, timely) to clients, team members, and other Bemus staff
Works with Human Resources to ensure that proper traffic control permits and measures are in place
Sends chemical application notices to clients ahead of time
Tracks chemical and fertilizer usage throughout the company and fills out necessary reports to regulating agencies
Schedule all PHC work and manage spray technicians so that applications are executed efficiently and within budget

Key Performance Indicators:
Manages all PHC accounts to achieve overall profitability to company standard
Retains client accounts through client relationships and quality performance
Follows and directs staff in all safety policies and procedures to prevent accidents and injuries
Produces high-quality work that is on time
Communicates effectively: follows up and doesn't need to be asked twice, keeps others posted on progress
Manages task log to ensure requests are completed on time
Schedules tracks and completes work tickets
Primary Skills and Education Required:
Positive attitude; ability to follow rules and instructions, work safely, and work well with others
Communicate effectively in written and spoken English
Possesses a valid California Driver's License with acceptable driving récord
3 years of professional horticulture experience
Working knowledge of the principles, practices, and methods associated with tree care (e.g., tree identification,
plant health care recommendations, pruning types, tree risk assessments, recommended removals, etc.)
Competence in math and technology
Good time management and organization
Ability to solve problems in a positive and practical manner

Applies principles of supervision and team building
Ability to lead and manage a team
Ability to multi-task and handle a fast-paced work environment
Ability to work well under stress
Focuses on exceeding the expectations of customers
Applies principles of supervision and team building
Obtain ISA Certified Arborist certification within the first year on the job
Qualified Applicator’s License (QAL) is obtained in the first 6 months of employment

General

Compensation

Requirements